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Frequently Asked Questions

Welcome to our FAQ Page

General

Typically, we are unable to allow add on's as we start working on your order as soon as it comes in. However, you can always e-mail us at info@fusionprintlab.com within 1 hour of your purchase to see if this is possible.

Please note that all items are custom printed. Although we try, And are typically extremely close, prints and patterns may not be exactly the same once we print them which makes them all unique. Colors on the screen may differ from the actual print.  

All coverings measure 4.5โ€ inches tall x 8โ€ inches wide and fit most adults due to the elastic straps. Please measure your face PRIOR to purchasing. 

No. Due to health reasons, face coverings are NOT returnable and are considered final sale.

All face coverings measure 4.5โ€ tall x 8โ€ wide. Please measure you face PRIOR to purchasing.  

If you experience an issue with your order, please e-mail us within 48 hours of delivery at info@fusionprintlab.com

Please include photos of the item(s) in question and we will follow up with you as soon as possible.

Returns

Custom Printed Items

Fusion Print Lab offers custom printing services for all of our items. All items are custom printed by us, just for you! Once an order has been placed, it cannot be cancelled, exchanged or refunded. We encourage customers to review their order details carefully before submitting their order.  

Blank Wholesale Items

Typically, we are unable cancel as we start fulfilling your order as soon as it comes in. However, you can always e-mail us at info@fusionprintlab.com within 1 hour of your purchase to see if this is possible. 

Shipping

No. Once an order has been placed we are unable to make any changes to the shipping address.  

No. This option is not available at this time. 

Orders placed during business hours (Monday - Friday, 9:00 am - 5:00 pm) will ship within 24 hours.

Orders placed during business hours (Monday - Friday, 9:00 am - 5:00 pm) will ship within 24 hours.

The time frame to receive your order will be based on the shipping method you select at checkout.

Fusion Print Lab is not responsible for shipping delays experienced through shipping partners.

USPS delays may occur in some areas due to their current increased volume. If it is urgent for you to receive your order quickly, please select Priority Mail or Express Mail.